Alyssa Clair

Alyssa Clair is a Customer Experience Specialist at Novi AMS,​ an association management software/system beloved by many associations including many apartment associations. At Novi, Alyssa is dedicated to ensuring smooth client onboarding and ongoing customer success. With a Bachelor’s in Political Science from Michigan State University and a Master’s in Public Policy and Public Administration (MPPA) from Colorado State University, Alyssa combines her strategic thinking with hands-on expertise to deliver exceptional client experiences.

Prior to Novi, Alyssa led the Strategic Partnerships Department at Loebsack & Brownlee, PLLC, where she managed relationships with over 3​5 industry associations ​and handled L&B's charitable outreach programs as well. Her focus on fostering connections earned her 3 Board of Directors positions and multiple industry awards, including Supplier of the Year and Advocate of the Year.

Alyssa thrives on helping people feel supported and empowered​. Outside of work, she enjoys traveling and cozy nights with a good book or movie, alongside her pets. Originally from Michigan, she’s always ready to share her love of the mitten state​!