Feature Launch: Member Health™

At Novi Summit 2025, we unveiled a game-changing innovation: Member Health, powered by Novi, a cutting-edge AI tool designed to help answer the question "Which of my members are at risk for not renewing?"

Since then, based on incredibly helpful feedback and ideas from alpha and beta testers, we've been able to add in more features, more data points, and have made some impressive improvements to the model and its predictions. We can't wait to tell you all about the updates since our last announcement.

During this feature launch, we'll not only review the feature's actionable use cases, but we'll also dive into how our private, proprietary machine learning model, Member Health™ was trained and has been significantly enhanced since we last showed it off.

In short, Member Health can predict which members are on track to renew vs those who are at risk of dropping.

Understanding who is at risk of not renewing before dues invoices go out gives your team time to build relationships, not just chase payments. With predictive analytics at your fingertips, you can scale member engagement while keeping it personal.

Register now to join us in celebrating the feature launch and learn how to incorporate the feature into your day-to-day processes!

>> Learn More About Member Health

Screenshot of Novi's Member List view with Member Health™ as a filter.